Notes and links - 8th March



"As an example of how A.I. could be used in a pro-worker fashion, the report points to an Electrician’s Assistant (EA), developed by Schneider Electric, a French-based multinational company. When confronted by a tricky problem, the electrician feeds information and pictures into an assistant, which is a large language A.I. model. The assistant conducts a diagnosis and issues recommendations, in an iterative fashion, for how to fix the problem. It also helps the electrician file maintenance reports, and the paper cites evidence that the time spent on this task has been halved." ///// "Last week, Burger King said that it’s testing new A.I.-powered headsets, which can be used, among other things, to check whether its customer-service employees say “please” and “thank you.”

